Location, Portsmouth, UK
+44 (0)23 9298 2238
admin@zana.solutions

Order Mastering Service

Our audio quality is always world class, no exceptions.

Order Mastering Service

If you need help during ordering please email admin@zana.solutions or call us on +44 (0)23 9298 2238.

Important: Please ensure your files adher to the guidelines given HERE.

Method 1

1. Prepare your files in zip format to a maximum size of  250 mb per zip file, use as many files as you require. Any file type or sound resolution catered for i.e. WAV, AIFF 16 / 24 bit etc.

Please label the zip extension with your artist name and catalog number if available, i.e., ARTISTNAME_KDY001.zip. Also label each track with a simple title.

2. Create a completely free SpiderOak Account HERE.  [Why SpiderOak]

3. Share the folder containing your tracks you have created on SpiderOak by creating a ShareRoom.

4. Send us by email, the the ShareID and RoomKey for your ShareRoom so that we may access and download your tracks.  Also, to verify that you have uploaded all your files containing your tracks for mastering.

5. We will review your tracks and ensure they are ready for mastering and let you know when you can expect a master version. Usually within 48 hours.

6. We will then ask you to make the required payment via Paypal using the facility HERE.  Details of all Standard Pricing can also be obtained from the same page.

7. Upon completion of the mastering we will send you a SpiderOak ShareRoom details to allow you to Download your fully mastered tracks. If you require changes to your tracks we will make changes without any additional charges.

Method 2

1. Prepare your files in zip format. Any file type or sound resolution catered for i.e. WAV, AIFF 16 / 24 bit etc.

Please label the zip extension with your artist name and catalog number if available, i.e., ARTISTNAME_KDY001.zip. Also label each track with a simple title.

2. Send us your files using WeTransfer to admin@zana.solutions.  After the files are received and checked a confirmation email will be sent.

(Alternative sites such as dropbox.com and sendspace.com are also accepted.)

Please Note: Address all orders to: admin@zana.solutions
If your contact email address is different from your payment or you have not received a confirmation within 24 Hours then please contact us immediately.

3. We will review your tracks and ensure they are ready for mastering and let you know when you can expect a master version. Usually within 48 hours.

4. We will then ask you to make the required payment via Paypal using the facility HERE.  Details of all Standard Pricing can also be obtained from the same page.

5. Upon completion of the mastering we will send you a link to allow you to Download your fully mastered tracks. If you require changes to your tracks we will make changes without any additional charges.

If you feel like you need any further help or communication during the ordering process feel free to email us or phone us on +44 (0)23 9298 2238.